diff --git a/pages/shop/afterService.vue b/pages/shop/afterService.vue
index 1bb7980..942462f 100644
--- a/pages/shop/afterService.vue
+++ b/pages/shop/afterService.vue
@@ -83,6 +83,9 @@
 						<view class="btn" @tap="orderDetailOpen(item)" style="display: inline-block;">
 							{{item.mallOrder.otherOrder == 1 ? '快递/跑腿单' : '查看订单'}}
 						</view>
+						<view class="btn platform-intervention-btn" @tap.stop="callPlatformService" style="display: inline-block;">
+							平台介入
+						</view>
 						<view class="btn group-detail-btn" v-if="item.mallOrder && item.mallOrder.orderType != 1" @tap.stop="getGroupOrders(item.mallOrder.id || item.orderId)" style="display: inline-block;">
 							拼团详情
 						</view>
@@ -388,6 +391,45 @@
 					phoneNumber: phone
 				});
 			},
+			callPlatformService() {
+				let regionId = this.getCurrentRegionId();
+				if (!regionId) {
+					this.tui.toast("请选择校区");
+					return;
+				}
+				let that = this;
+				this.NB.sendRequest("/mall/admin/seckillGroup/customerPhone/get", {
+					regionId: regionId
+				}, false, 'get', 'application/json').then((res) => {
+					if (res.code == 200) {
+						that.makeCall(res.result);
+					} else {
+						uni.showToast({
+							title: res.message || "获取客服电话失败",
+							icon: 'none'
+						})
+						return;
+					}
+					uni.hideLoading();
+				}).catch((res) => {
+					uni.showToast({
+						title: "获取客服电话失败",
+						icon: 'none'
+					})
+				});
+			},
+			getCurrentRegionId() {
+				let area = uni.getStorageSync('area');
+				if (!area) return '';
+				if (typeof area === 'object') {
+					return area.id || '';
+				}
+				try {
+					return JSON.parse(area).id || '';
+				} catch (e) {
+					return '';
+				}
+			},
 			openContactPopup(item){
 				this.contactItem = item || {};
 				this.$refs.contactPopup.open('bottom');
@@ -1217,4 +1259,10 @@
 		background: rgba(0, 35, 28, 1);
 		color: rgba(166, 255, 234, 1);
 	}
+	.platform-intervention-btn {
+		margin-left: 14rpx;
+		background: rgba(255, 255, 255, 0.72);
+		border: 1px solid rgba(0, 35, 28, 0.12);
+		color: #00231C;
+	}
 </style>
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